Changelog

Track new features, improvements, and fixes shipped for Swich.

v2026.06.12

Release date: 2026-06-12

• Fixed default conversation filters to display correctly by user capability and role.
• Fixed Polar payment handling by automatically processing past due renewals to prevent service interruption.
• Updated Zalo Personal knowledge base docs and added them to the supported channels table.

v2026.06.08.1

Release date: 2026-06-08

• Hotfix for Facebook page message sending failures.
• Updated Zalo Personal knowledge base docs.

v2026.06.08

Release date: 2026-06-08

• Completed Zalo Personal with automatic keep-alive sessions, reauthorization on expiry, and gateway self-recovery after restart.
• Messenger: added an “Open in Messenger” button in the conversation header.
• Billing fix: automatically downgrade expired plans and sync channel limits with Polar.

v2026.06.06

Release date: 2026-06-06

• Zalo Personal: connect personal Zalo accounts to Swich, now live in production.
• Messenger: added “Open in Messenger” button and CTA in the conversation header.
• System: automatically notify #swich-releases when a new version deploys to production.

v1.2.0

Release date: 2026-05-28

• New navigation with 5 main items: Docs, Integrations, Blog, Pricing, Download.
• Docs page: central hub for guides, technical docs, and changelog.
• Integrations page: showcase for Zalo, Messenger, WhatsApp, Instagram, and Web Chat.
• Blog page: knowledge content for AI customer care.

v1.1.0

Release date: 2026-05-15

• Pricing page: compare 4 plans: Free, Basic, Pro, Enterprise.
• Download page: iOS and Android app downloads.
• Added monthly/yearly pricing toggle.
• Improved mobile navigation with hamburger menu.

v1.0.0

Release date: 2026-05-01

• Swich launch: AI customer care platform for Vietnamese businesses.
• Omnichannel inbox: Facebook, Instagram, Zalo, WhatsApp, Web Chat.
• AI Agent automatically responds 24/7.
• User guides: create AI assistants, connect channels, configure Captain.