Channel connections
Set up inboxes, attach Captain, and let AI handle real customer conversations on each channel.
Swich Docs
Swich helps businesses unify conversations from social and messaging channels into one inbox, automate customer care with AI, and respond to leads instantly 24/7.
Docs structure
Section titled “Docs structure”These docs are structured as a standard documentation site: main navigation on the left, page table of contents on the right, and expandable guides in the center.
Quick start
Section titled “Quick start”User guideSet up an AI assistant, prepare knowledge, and connect your first chat channel.
Technical docsAPI, webhook, and advanced integration areas for technical teams.
Browse by area
Section titled “Browse by area”AI assistants
Configure, attach, and operate AI assistants for customer care workflows.
Changelog
Track new features, improvements, and fixes shipped for Swich.
Available docs
Section titled “Available docs”Need help?
Section titled “Need help?”Contact help@swich.one if you need help deploying a workspace, checking channel configuration, or preparing knowledge for your AI assistant.