Manage All Your Leads in One Unified Platform
Swich helps businesses collect and manage customer leads from multiple channels such as Facebook, Instagram, WhatsApp, Zalo, Email, and Website Chat, all in one place. Boost your team's efficiency and never miss a potential customer again.
Trusted by 2,000+ businesses worldwide
Trusted by leading companies
Everything You Need to Succeed
Swich provides all the tools you need to efficiently manage leads, improve customer engagement, and boost your sales team's performance.
Centralized Lead Management
Collect and manage leads from Facebook, Instagram, WhatsApp, Zalo, Email, and Website Chat in one unified dashboard. No more switching between platforms or missing important messages.
Learn moreIntelligent Agent Assignment
Automatically assign leads to the right team members based on expertise, availability, and performance. Balance workloads and ensure every customer gets the attention they deserve.
Learn moreSmart Task Management
Create, assign, and track customer follow-up tasks with automated reminders and priority flags. Build customized workflows to ensure consistent customer experiences.
Learn moreAdvanced Analytics Dashboard
Gain valuable insights with customizable reports on team performance, customer engagement metrics, conversion rates, and response times. Make data-driven decisions to optimize your sales process.
Learn moreSeamless Multi-Channel Integration
Connect with all your customer communication channels in one unified interface. Respond to messages from any platform without switching tools or losing context.
Learn moreAutomation & AI Assistance
Leverage powerful automation tools and AI-powered suggestions to handle routine inquiries, categorize leads, and provide quick response templates for common questions.
Learn moreHow Swich Works
Get up and running in minutes with our easy setup process. No complicated integrations or technical knowledge required.
Connect Your Channels
Easily integrate all your communication channels including Facebook, Instagram, WhatsApp, Email, and more with just a few clicks.
Set Up Your Team
Add team members, define roles, and set up automated assignment rules to ensure leads are directed to the right people.
Customize Your Workflow
Create custom workflows, response templates, and follow-up sequences to match your business processes.
Start Managing Leads
Begin receiving and responding to leads from all channels in one unified inbox. Track performance and optimize your process.
Trusted by Businesses Worldwide
See how Swich has helped businesses of all sizes improve their lead management and boost their sales.
"Swich has completely transformed how we handle customer inquiries. We've increased our response rate by 78% and our conversion rate has gone up by 45% in just three months."
Sarah Johnson
Marketing Director, TechCorp
"The ability to manage all our communication channels in one place has been a game-changer. Our team saves hours each day and we never miss a lead anymore."
Michael Chen
Sales Manager, GrowthPlus
"The analytics and reporting features have given us insights we never had before. We can now make data-driven decisions that have improved our customer satisfaction scores by 32%."
Emily Rodriguez
Customer Success, Elevate Inc
"As a small business, we needed an affordable solution that could scale with us. Swich has been perfect - easy to use, powerful features, and excellent support."
David Kim
CEO, Startup Ventures
"The task management and follow-up features ensure nothing falls through the cracks. Our team collaboration has improved dramatically since implementing Swich."
Lisa Thompson
Operations Manager, Global Retail
"We manage multiple client accounts, and Swich makes it easy to keep everything organized. The customizable workflows have been invaluable for our diverse client base."
James Wilson
Digital Marketing, Agency Partners
Need Help? Send Us an Email
Have questions or need assistance? Our support team is here to help. Fill out the form below and we'll get back to you as soon as possible.
Choose the Perfect Plan for Your Business
We offer flexible pricing options to meet the needs of businesses of all sizes. All plans include a 14-day free trial.
Starter
Perfect for small teams just getting started with lead management.
- Up to 3 team members
- Connect 5 communication channels
- 1,000 leads per month
- Basic analytics
- Email support
Professional
Ideal for growing businesses with active customer engagement.
- Up to 10 team members
- Connect 15 communication channels
- 5,000 leads per month
- Advanced analytics & reporting
- Priority email & chat support
- Custom workflows
- Team performance dashboard
Enterprise
For large organizations with complex lead management needs.
- Unlimited team members
- Connect unlimited channels
- Unlimited leads
- Custom analytics & reporting
- 24/7 priority support
- Advanced automation
- API access
- Dedicated account manager
- Custom integrations
Need a custom plan for your specific requirements?
Contact our Sales TeamFrequently Asked Questions
Find answers to common questions about Swich and how it can help your business.
How long does it take to set up Swich?
Most businesses are up and running with Swich in less than a day. Our guided setup process makes it easy to connect your channels and configure your team settings. Our support team is also available to help with any questions.
Which communication channels does Swich support?
Swich supports Facebook Messenger, Instagram DMs, WhatsApp Business, Zalo, Email, Website Live Chat, SMS, and more. We're constantly adding new integrations based on customer feedback.
Can I customize the workflow for different types of leads?
Swich allows you to create custom workflows based on lead source, customer segment, inquiry type, and more. You can set up different assignment rules, response templates, and follow-up sequences for each workflow.
Is Swich suitable for small businesses?
Yes, Swich is designed to scale with your business. We offer plans for teams of all sizes, from small businesses with just a few team members to large enterprises with complex requirements.
How secure is my customer data with Swich?
Security is our top priority. Swich uses enterprise-grade encryption, regular security audits, and complies with GDPR and other privacy regulations. Your data is stored securely and you maintain full ownership and control.
Do you offer a free trial?
Yes, we offer a 14-day free trial with full access to all features. No credit card required to start. You can also request a personalized demo to see how Swich can work for your specific business needs.
Ready to Transform Your Lead Management?
Join thousands of businesses that have improved their customer engagement and increased sales with Swich. Start your free trial today.
No credit card required. 14-day free trial. Cancel anytime.